Shipping policy
We love getting your orders to you as quickly as possible! Here's everything you need to know about our shipping options.
UK Delivery
We offer the following delivery options for customers in the United Kingdom:
- Free Standard Delivery on all orders over £40 🎉
- Standard Delivery – £2.99 for orders under £40
We aim to dispatch UK orders within 1–3 working days. Once dispatched, you can expect your order to arrive within 2–5 working days.
EU Delivery
We ship across Europe for a flat rate of £8.00. EU orders are typically dispatched within 1–3 working days and delivered within 7–14 working days, depending on your location and local customs processing.
International Delivery
We ship to Australia, Canada, Switzerland, Norway, and New Zealand for a flat rate of £8.00. International orders are typically dispatched within 1–3 working days and delivered within 10–21 working days, depending on your country and customs clearance times.
Books
Books are shipped separately and may take a little longer to arrive. Please allow 2–3 weeksfor book deliveries. We think they're worth the wait! 📚
Personalised Items
Our personalised items are made especially for you, so they require a little extra love and care before they're ready to ship. Please allow additional time for personalisation before your order is dispatched — we'll always let you know the expected timeframe at checkout or in your order confirmation. Because personalised items are made to order, please double-check all details before placing your order.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email. Where tracking is available, we'll include your tracking details so you can follow your parcel's journey. If you have any questions about your order, don't hesitate to get in touch — we're always happy to help!
Questions?
If you have any questions about your order or delivery, please contact us and we'll do our best to help. 😊